Privacy Policy

The following privacy policy applies to all Noto Studio users, and conforms to Internet privacy standards. Noto Studio respects and practices the Australian Privacy Principles as per Schedule 1 of the Privacy Act 1988 (Cth). If you have questions or concerns regarding this statement please contact us at info@notostudio.com.au.

Security Policy

Noto Studio (NS) uses the Stripe Payment Gateway and PayPal for its online credit card transactions. Stripe’s infrastructure for storing, decrypting and transmitting card numbers runs via a separate hosting infrastructure and doesn’t share any credentials with Stripe’s primary services. All card numbers are encrypted on disk with AES-256. Decryption keys are stored on separate machines.

We use Secure Sockets Layer (SSL) encryption technology to protect all our customers’ online transactions. SSL encrypts your personal information including credit card number before transmitting it over the internet. If you would like further information, please review Stripe’s process via https://stripe.com/docs/security.

Use and Collection of Information

In order to use the Noto Studio website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly with regard to sales, support and accounts, including Email.

Any information collected by Noto Studio is collected via correspondence from you or your company. Correspondence may include; telephone, Email, mail, fax or directly through our website.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, that information is encrypted using secure socket layer technology (SSL). We rely on the security of industry leading payment gateways to protect this information.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our website please email us at info@notostudio.com.au

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, or delete it by emailing us at info@notostudio.com.au.

Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number and expiration date).

We and our service providers (Paypal / Stripe) use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

Noto Studio uses personally identifiable information for essential communications, such as Emails, account information and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at info@notostudio.com.au.

Third Parties

Noto Studio may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Noto Studio does not share any information with third parties for any unknown or unrelated uses.

The lone exception to this policy exists in the event of a competition that Noto Studio runs with a third party. In the event that a promotion involves the opportunity to win a product from a third party, Noto Studio may provide the entrant’s details to the third party. This exception will be enlivened where there is a nexus between the consumer (you) and the opportunity that the third party (competition) occurs by virtue of referral from Noto Studio. In this event relevant information collected from the competition will be shared with the third party.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website. The terms and conditions set out in this privacy statement only cover the domain name of notostudio.com.au

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.